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Important Phone Numbers

Participant Services

1-855-332-0729 TTY: 1-855-235-4976

Participant Pharmacy Services

1-855-332-0729 TTY: 1-855-235-4976

Family planning

1-855-332-0729 TTY: 1-855-235-4976

Nurse Call Line

1-855-332-0117

Care management

1-855-349-6280 TTY: 1-855-235-4976

Pennsylvania tobacco cessation information

1-800-QUIT-NOW (1-800-784-8669)

Bright Start® program

1-800-521-6867

PA Enrollment Services

1-844-824-3655 TTY: 1-833-254-0690

To report elder abuse - 24 hours hotline

1-800-490-8505

Medical Assistance provider compliance

1-866-379-8477

Behavioral health treatment

Behavioral health treatment includes mental health and drug and alcohol services. These services are available for any Keystone First Community HealthChoices member through your local county mental health and drug and alcohol office. If you need these services, help is available 24 hours a day, 7 days a week. Call the toll-free number for the county where you live to speak to someone and make an appointment.

  • Bucks: 1-877-769-9784
  • Chester: 1-866-622-4228
  • Delaware: 1-888-207-2911
  • Montgomery: 1-877-769-9782
  • Philadelphia: 1-888-545-2600

Medical Assistance Transportation Program (MATP)

The Medical Assistance Transportation Program (MATP) is a special transportation service for people who receive Medical Assistance. This program is not for emergencies. (If you have an emergency, call 911.) To get MATP services, you have to register for the service by calling your county service number listed below. You will need to show your Pennsylvania ACCESS card when receiving these services.

MATP services phone numbers may change. Please visit http://matp.pa.gov for the most up-to-date phone numbers.

  • Bucks: 1-215-794-5554 or 1-888-795-0740
  • Chester: 1-610-594-3911 or 1-877-873-8415
  • Delaware: 1-610-490-3960 or 1-866-450-3766
  • Montgomery: 1-215-542-7433
  • Philadelphia: 1-267-515-6400 or 1-877-835-7412