Important Phone Numbers

Participant Services

1-855-332-0729 TTY: 1-855-235-4976

Participant Pharmacy Services

1-855-332-0729

Family planning

1-855-332-0729

Nurse Call Line

1-855-332-0117

Care management

1-855-349-6280

Pennsylvania tobacco cessation information

1-800-QUIT-NOW (1-800-784-8669)

Bright Start^® program

1-800-521-6867

PA Enrollment Services

1-844-824-3655 TTY: 1-833-254-0690

To report elder abuse — 24-hour hotline

1-800-490-8505

Medical Assistance provider compliance

1-866-379-8477

Behavioral health treatment

Behavioral health treatment includes mental health and drug and alcohol services. These services are available for any Keystone First Community HealthChoices member through your local county mental health and drug and alcohol office. If you need these services, help is available 24 hours a day, 7 days a week. Call the toll-free number for the county where you live to speak to someone and make an appointment.

Bucks: 1-877-769-9784
Chester: 1-866-622-4228
Delaware: 1-833-577-2682
Montgomery: 1-877-769-9782
Philadelphia: 1-888-545-2600

Behavioral health treatment contact numbers may change. Please visit https://www.dhs.pa.gov/HealthChoices/HC-Services/Pages/BehavioralHealth-MCOs.aspx for the most up-to-date behavioral health phone numbers.

Medical Assistance Transportation Program (MATP)

The Medical Assistance Transportation Program (MATP) is a special transportation service for people who receive Medical Assistance. This program is not for emergencies. (If you have an emergency, call 911.) To get MATP services, you have to register for the service by calling your county service number listed below. You will need to show your Pennsylvania ACCESS card when receiving these services.

MATP services phone numbers may change. Please visit http://matp.pa.gov for the most up-to-date MATP phone numbers.

Bucks: 1-215-794-5554 or 1-888-795-0740
Chester: 1-877-873-8415
Delaware: 1-610-490-3960
Montgomery: 1-215-542-7433
Philadelphia: 1-877-835-7412

Participants